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How is Manural supporting Sustainability?Manural is focused on sustainability from the coffee harvest to the packaging of the products. Our aim is to contribute step by step (bigger or smaller) to economic, social and environmental sustainability on our processes and activities.
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Are your bags recyclable?Absolutely! The Kraft coffee bag we use is not only biodegradable and compostable but also recyclable. Additionally, the labeling is printed on seed paper, which means it can be recycled and even planted to grow beautiful plants. We are proud to offer packaging that is both environmentally friendly and sustainable.
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How long does the coffee last before it goes off?Coffee can last up to one year when stored in ideal conditions such as a sealed bag, kept in a cool and dry place, starting from the packing date.
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How do you know which Coffee Type and Grind I need?The Coffee Type and Grind you choose needs to be the ideal for the equipment you have and the brewing method you use. If you have a grinder at home, we recommend grinding the coffee at home before each preparation so that you can adjust the grind size according to the result you expect and the conditions of your coffee and equipment. However, our Espresso or Aeropress, Filter and French Press Grind have been designed for your needs, so we grind it for you and you just brew it. Espresso or Aeropress Grind: a fine grind is ideal for Pressure Methods such as Espresso Machine, Aeropress, Moka Pot. Filter Grind: a medium grind is ideal for Dripping Methods such as Pour-overs, Percolators. French Press Grind: a coarse grind is ideal for Steeping Methods such as French Press, Cold Brew. Enjoy it!
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How fresh is your roast?We roast in small batches to ensure you always get freshly roasted coffee. Our Roasting Date is marked as Production Date and from that date, the coffee will need a couple of days, depending on whether it is light, medium or dark roast, to degas (allowing the coffee to release gases after roasting) and be ideal to prepare it. To enjoy the tasting notes and all the properties of the coffee more intensely, it is advisable to consume the coffee within 8 weeks of the roasting date. We provide you with our coffee beans with a fresh roast, so you can enjoy the coffee within 8 weeks from the roasting date, this way we ensure that you have a very good quality coffee to prepare at home.
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Where should I store my coffee beans?To keep your coffee beans fresh, store them in a cool, dry place away from direct sunlight, preferably in a shaded area.
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What’s the recommendation for handling the coffee?When handling your coffee, we recommend to use a dry spoon or measuring tool to scoop the beans. Avoid using wet tools that may come into contact with the coffee bag. Always remember to seal and close the coffee bag after opening to maintain freshness.
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How do you choose the tasting notes of your coffees?Tarrazu coffee beans are renowned for their exceptional flavor. Grown at high altitudes, these beans ripen slowly, absorbing the distinct tastes of the region - think rich dark chocolate and critical flavors from the surrounding trees and volcanic soil. After harvesting, each farmer applies a unique processing method (washed, honey, natural, or anaerobic), further enhancing the bean's flavor. Roasting, ranging from light to medium and dark, deepens the taste, while extraction methods allow customization to your preference. At Manural, we're dedicated to offering a truly unique coffee experience. We carefully select three different processes and roast our beans to a balanced medium, allowing you to add your personal touch through your favorite extraction method.
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How can I prepare the coffee?Prepare your coffee using you preferred extraction method when you buy it in Whole Beans and, for the best results of the Ground Beans, we recommend: - Sweet Caramel: medium grind size for a Pour Over method (V60, for example) and ideal for filtered coffee, cold brew or milk based coffees. - Fruity Chocolate: medium grind size for a Pour Over method (V60, for example) and ideal for filtered coffee, cold brew or milk based coffees. - Floral Citrus: medium grind size for a Pour Over method (V60, for example) and ideal for filtered coffee.
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What is the difference between a blend and a single origin?A blend coffee consists of a combination of coffee beans from various countries or regions worldwide. On the other hand, single origin refers to a batch of coffee sourced from a single producer, crop, or region within the same country. This distinction allows for unique flavor profiles and the exploration of specific coffee characteristics.
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What is an SCA score?The Specialty Coffee Association (SCA) is an international trade association responsible for cupping and scoring coffees. Licensed by Q Graders (CQI), they use a scoring system ranging from 0 to 100. Coffees scoring from 80 to 84.99 are classified as "Very Good," 85 to 89.99 as "Excellent," and 90 to 99.99 as "Outstanding". Coffees with scores between 80 and 99.99 are considered Specialty Coffees, which are often known as Gourmet Coffees. These coffees are typically grown at high altitudes, are single origin, and maintain high-quality standards throughout the entire supply chain. Check more on https://www.sca.coffee
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Where else can I find the coffee?While we are actively working on expanding our distribution channels, currently you can find our coffee exclusively on our website. Stay tuned for updates as we strive to bring our coffee to more locations for your convenience.
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Do you ship internationally?While our current focus is on Dubai, UAE, we are actively working towards expanding our reach in the future. If you are interested, please let us know, and we can explore additional options tailored to your location.
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Can I track my order?Our third partner service will provide a tracking number once the shipment has been dispatched. We will also provide updates and coordinate with you regarding the delivery date and timing, if possible.
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How much is delivery?For deliveries under AED 100, the delivery fee is AED 20 per order.
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Can I make changes to my order?Once your order is confirmed and shipped, no changes can be done to it.
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Part of my order is missing. What now?If part of your order is missing, please notify us as soon as possible and provide supporting pictures to assist with your claim.
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Which areas of the country do you cover?Our storage is located in Dubai; however, for large quantities, we can coordinate delivery with your company for different locations. We strive to cover as many areas as possible to provide our coffee to customers across the country.
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Do you offer a white label service?We are open to different collaboration, but when it comes to our products, traceability is a top priority for us. At this time, we do not offer a white label service, but we are always open to finding ways to accommodate your needs.
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I run a cafe / restaurant / business, can I serve Manural Coffee?Absolutely! We are actively seeking companies that align with our business ideals, and we would be thrilled to have yours serving our coffee. We value partnerships with passionate establishments like yours, so let's connect and bring the exceptional taste of our coffee to your customers!
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